BMW’s terrible heated seats subscription didn’t even make it to a second winter::BMW is one of several automakers that have been nickel and diming customers, including with a monthly subscription for heated seats in certain models and territories. The company has dropped that controversial practice to focus on paid software services — it doesn’t plan to charge drivers extra to use hardware features that are already in their cars anymore.

  • Anus B. Samus @feddit.de
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    10 months ago

    Good thing they abandoned this. Rare case where consumer won. And this is getting more and more rare!

    • emptyother@programming.dev
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      10 months ago

      Its worrying we’re fallen so far into consumerism that they dared even try. Unless we put a big stop to the damn subscription trend, they will try again. And again. Until we one day accept it.

      • Holyhandgrenade@lemmy.world
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        10 months ago

        There was a big outrage in the music production community a few months ago when Waves, one of the most popular plug-in companies, announced they’d be switching to a subscription-only model. That meant you could no longer outright buy and own their plugins, you had to pay for a monthly subscription. This pissed everyone off so much that Waves decided not to go forward with it lol.
        I guess the lesson is: make your opinion clear to these greedy companies, vote with your wallet and maybe we can make them become less shitty. They will always do what makes them the most amount of money.

      • corsicanguppy@lemmy.ca
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        10 months ago

        Never let them forget this.

        “BMW. Wait. Didn’t you want to charge a subscription to activate heated seats already in the car?”

        “IBM? Don’t you guys ship dark hardware you then charge a fee to activate after it’s been purchased?”

        “Oura. Don’t you ship a sleep tracker at a premium price, and then charge a monthly grift just to use the information it’s already sampling?”

        And, with each one, laughter. Teasing, laughter and then shunning. Followed later by a recommendation to join a better company.

      • corsicanguppy@lemmy.ca
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        10 months ago

        Boeing did it with the Max8. These hideous airframes and their cruel seating configurations were grounded not by consumer hate but by boeing charging a value-add fee for what was discovered to really be a safety requirement after two budget customers lost aircraft, staff and passengers in fiery crashes.

        Now they fixed that part, and we’re still left with an embarrassingly badly compressed cabin with seats so badly made and badly spaced that I’m sure it’s a huge factor in air passenger problems.

  • phoneymouse@lemmy.world
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    10 months ago

    It’s a money grab because it doesn’t cost BMW anything additional. They already spent the money to put the heated seats in the car, so anything they gain from the subscription is profit.

    Where subscriptions are justified is when there is an on going service provided that requires maintenance and upkeep on behalf of the service provider. Already installed heated seats don’t meet that standard at all.

    • corsicanguppy@lemmy.ca
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      10 months ago

      It’s a money grab because it doesn’t cost BMW anything additional. They already spent the money to put the heated seats in the car, so anything they gain from the subscription is profit.

      IBM has been pre-loading hardware with extra gear they can activate on subscription but is otherwise dark, and been making bank on it, for decades.

  • Buffalox@lemmy.world
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    10 months ago

    How are heated seats not standard? It’s basically a couple of wires and a switch. I bet it cost them close to nothing to make.

    If BMW was a super cheap bare-bones car, I could understand it. but even a basic BMW is expensive.

    This subscription is a blatant money grab, there is simply no question about it, and their excuse that it’s cheaper to built it into all cars, is basically admitting as much. It’s so cheap, it’s more expensive to make the exception and not include it.

  • alyriaiii@sh.itjust.works
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    10 months ago

    “We thought that we would provide an extra service to the customer by offering the chance to activate that later, but the user acceptance isn’t that high," Nota said. "People feel that they paid double — which was actually not true, but perception is reality, I always say. So that was the reason we stopped that.”

  • serpineslair@lemmy.world
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    10 months ago

    It’s annoying that most things are behind a subscription now. Who wants more bills, surely everyone would rather save up money and pay outright? Then I suppose the companies would make less money smh. Hopefully subscriptions don’t become more popular to the point where you can’t own anything or at least hold a permanent license.