• kratoz29@lemm.ee
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    4 months ago

    I have never found items advocating violence… What kinds of items are those?

    • Death_Equity@lemmy.world
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      4 months ago

      Likely it is something that is critical of some political ideology.

      So let’s say there is a shirt that says “Real women have a uterus”, that is advocating violence against trans women because it is promoting spoken violence towards trans women to claim/advocate that they are not “real” women.

      Other examples would be “Free Palestine”, “Palestine doesn’t exist”, “All Lives matter”, “Jan 6th was a peaceful protest”, “No cop lives matter”, “Hitler had some good ideas”, “Pants up, dont shoot”, etc.

      I tried to include examples from both sides, but there are so many more examples from one side than the other…

      • jettrscga@lemmy.world
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        4 months ago

        I would say most of those examples don’t advocate violence. Don’t get me wrong, they’re controversial, but they aren’t immediately calling for violence.

        Roger Stone posting a picture of a judge with crosshairs next to her head - that was directly advocating violence.

        • Death_Equity@lemmy.world
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          4 months ago

          We aren’t discussing meeting the legal definition of advocating violence, we are talking about what someone considers advocating violence. Where the line is drawn between free speech and violence is subjective based on the ideology of the individual.

          It is more likely the OP example is using the subjective definition than the legal definition because they are complaining to Amazon and posted it online.

    • Notyou@sopuli.xyz
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      4 months ago

      Maybe a bat with nails through it. A sword makes me want to swing it around. Idk if that’s close enough for advocating violence.

      • kratoz29@lemm.ee
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        4 months ago

        Maybe a bat with nails through it.

        Man, those Negan cosplayers would have it rough if Amazon decided to not sell them said equipment /s

  • WarmSoda@lemm.ee
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    4 months ago

    I’m probably in danger of over explaining the joke, but this actually does happen. The best part about this is people will actually contact support for online stores and just say that they found an item. No concern, no questions, just hi I found this. There are people that will do this every week, for years.

    New customer service agents will go through the steps, how can I help you with it? Were you looking for a different item? Etc etc. And the conversation will go absolutely nowhere because no one knows why the hell people like this do these things and the customer will never provide any information. Eventually you give up and just say that’s great! You can go ahead and buy it!

    And the customer will say “ok thx” and disappear until next time. Most of the time these people never even place any orders.

    • Æsc@lemmy.sdf.org
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      4 months ago

      Usually when a customer talks to a customer service agent, that’s the only customer service agent they’re going to interact with that week. So they treat the customer service agent as though the converse is true, that they are the only customer the customer service agent will interact with that week, forgetting that they are actually the 10,000th.

      • Corkyskog@sh.itjust.works
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        4 months ago

        And that’s why mandatory customer service or retail job should be required for every 18 year old for like 6 months.

        It really doesn’t take long working as a waiter, cashier, phone operator to learn respect for the role.

        • Æsc@lemmy.sdf.org
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          4 months ago

          I don’t know whether that would help as much as you think it will. I just got out of the military, and there are definitely certain people who started out taking a lot of shit from people just like you did at that rank, but their motivation to rank up was because they couldn’t wait to become the people giving people shit.

          • RamblingPanda@lemmynsfw.com
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            4 months ago

            I’ve been working in customer support for three years and I absolutely despise people in that job that don’t try their best to help. This is their job, and if it’s so bad they can’t be assed to do it right they should work at another place. Sure, many customers are clueless assholes. But if I come up to them with all the respect and try to lay down my issue I don’t want to get treated like shit, no matter how hard their day was.

            If anything, my experience in this job made me less tolerant towards incompetent or disrespectful people.

          • corsicanguppy@lemmy.ca
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            4 months ago

            We’d put them into cust-supp after they’ve done their mandatory gap-year service. Waiting tables or trying to hear bubba over the dimestore drive-thru[sic] gear and his argl-bargle diesel F350 garage queen will DEFINITELY work the stick out from where it got lodged.

    • EvolvedTurtle@lemmy.world
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      4 months ago

      I swear people are no different then bots

      I used to work in a Walmart deli and multiple people would come in every week asking for corn beef or swagger and when we tell them no we don’t have that, they will say they were here last week and bought it

      Like no you weren’t chief we haven’t had that in years

    • Wes_Dev@lemmy.ml
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      4 months ago

      I had a seller on Amazon give my info to another party who then mailed me unrelated erotic marketing materials with my name and info on it, weeks after my order. I told customer support, and they instantly went “we’ll handle it, have a nice day” before I could even tell them who the seller was. I knew who the seller was because despite my info being in the digital order form on the website, they somehow managed multiple typos and mistakes, which the unsolicited mail also had.

      It’s all pre-scripted bullshit to prevent customers from doing anything about legitimate issues.

    • mods_are_assholes@lemmy.world
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      4 months ago

      Sometimes people are just lonely, I got this too in helpdesk. A little old lady kept calling in with problems in her emails, there were no problems she just wanted to talk for a while.

      • WarmSoda@lemm.ee
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        4 months ago

        Oh definitely, I’ve had a few like that. Those are kinda nice, you relax for a minute and they’re usually fine when you let them know you have other people.

        • Kit Sorens@lemmy.dbzer0.com
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          4 months ago

          And you get to make one of those cute “Resolved; for record keeping” tickets to fill out your day :) This is why I actually give out my direct line. If anyone gets upset at not being able to reach me, I can just say tons of people have that same number and are trying to reach me, and I’m never bored from 8-5

  • myxi@feddit.nl
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    4 months ago

    i like how there are no punctuation at all, suggesting that the support person has to routinely deal with this shit, so they probably typed it as quickly and recklessly as they can

    • Echo Dot@feddit.uk
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      4 months ago

      I’ve done this job in the past and I had a bunch of shortcut setup. I would have at least taken the time to make sure that my shortcuts had correct punctuation.