eezeebee@lemmy.ca to Canada@lemmy.caEnglish · 9 months agoAir Canada found liable for chatbot's bad advice on plane ticketswww.cbc.caexternal-linkmessage-square11fedilinkarrow-up11arrow-down10
arrow-up11arrow-down1external-linkAir Canada found liable for chatbot's bad advice on plane ticketswww.cbc.caeezeebee@lemmy.ca to Canada@lemmy.caEnglish · 9 months agomessage-square11fedilink
minus-squareRandomocity@sh.itjust.workslinkfedilinkEnglisharrow-up0·9 months agoI’m not sure why everyone is happy about this. Yes it’s better than their argument going through but they just had to pay the difference. This means that this just has to work most of the time and they’ll still be making money.
minus-squarelobut@lemmy.calinkfedilinkarrow-up0·9 months agoI think they’re just happier than the alternative which is in their mind was not being liable at all. I think you’ve got a great point though. We can only hope there’s new discount chat journeys that get published to give us periodic discounts.
I’m not sure why everyone is happy about this. Yes it’s better than their argument going through but they just had to pay the difference. This means that this just has to work most of the time and they’ll still be making money.
I think they’re just happier than the alternative which is in their mind was not being liable at all.
I think you’ve got a great point though. We can only hope there’s new discount chat journeys that get published to give us periodic discounts.