SiriusXM’s Customer Agreement
www.siriusxm.com
SiriusXM’s Customer Agreement

In unrelated news, music piracy is on the rise.

PS. I am sorry that my wording of this rubbed so many people the wrong way. This is a truly a nasty update of terms and agreements, and it’s going to hurt a lot of people financially.

If it’s all fine with you stay in. But if it’s not you have a little over 30 days to get out.

  • key@lemmy.keychat.orgEnglish
    0·
    10 months ago

    XMSirius just changed their terms and subscriptions are no longer cancelable or refundable starting 3/15/24, even if you sell your vehicle and have no way to use the account.

    That’s absurd and untrue. They’re decreasing when you can get a prorated refund. So (aside from a initial window) when you cancel midterm you don’t get money back. That’s not great but that’s a far cry from removing the ability to cancel a subscription.

    They’re already being sued for their cancelation process being an utter pain in the ass, removing the ability to cancel would be tossed out immediately.

    • Melatonin@lemmy.dbzer0.comOPEnglish
      0·
      10 months ago

      “Selling, losing, trading in your vehicle or not using the Service (or any part thereof) does not cancel your Subscription. You can transfer your Service to another vehicle. If you don’t have another vehicle, you can continue listening through the Streaming Service. No refunds or credits will be given if you don’t have an activated vehicle on your Plan or if you don’t use the Service.”

      It’s word for word what they said in the mailing. I already threw it out so believe what you want. I really don’t give a s***.

      • Darkassassin07@lemmy.caEnglish
        0·
        10 months ago

        You didn’t even post a source.

        I already threw it out

        Are you getting this from some mail flyer or something?

          • Darkassassin07@lemmy.caEnglish
            1·
            10 months ago

            …so, you can cancel, and you can get a refund…

            1. CANCELLATION, CHANGES TO YOUR PLAN AND REFUND POLICY

            a. Your Right to Cancel: You may cancel your Subscription purchased directly from us, including any free trial period, at any time to avoid future charges.

            1. HOW TO CANCEL

            a. If you purchased your Subscription directly from us: Monthly Billed Audio Plans: If you cancel a monthly billed Subscription within seven (7) days of the start date of your Subscription, your Subscription will terminate immediately and any fees paid are eligible for a pro-rata refund

            Non-Monthly Billed Audio Plans: These are Subscriptions that renew and bill for periods longer than one month, e.g. quarterly or annually billed Plans. If you cancel a non-monthly billed Subscription within thirty (30) days of the start of your Subscription or each subsequent renewal charge, your Subscription will terminate immediately and fees paid for that Subscription Period are eligible for a pro-rata refund

            All Subscriptions may be cancelled by phone by calling the phone numbers below: […]

            In addition, you may cancel by using our online chat feature as follows […]

            If you purchased a Subscription not from us but instead through an External Service. You must manage and cancel your Subscription directly with that External Service.