Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
I have no problem with ignorance unless it's deliberate. It's the people who think they're above troubleshooting and lie about it who are the problem people
And the people who refuse to learn.
“I’m just bad with computers.”
So learn and get better.
"Can you just remote in and do it"
I'm not gonna remote in and open an email for you, you are an adult at a workplace.