The cloud is just someone else’s computer. If we could normalize people holding their own data, that would be fantastic. I get that your grandma has a hard time backing up to multiple locations (and testing her backups). Convenient? Definitely. I just don’t think your average person understands the ramifications of trusting these for-profit monopolies with complete control of their data. It seems like a magical refuge to far too many.
Eternity is working fine for me. Try logging in again (or clear the app’s data and then login).