Even in your defense, you point out that someone at the company made the explict choice to sell devices with defective cabling. At no point did he blame the engineers who designed it for that choice.
That’s a shit company that doesnt deserve anyone’s support, regardless if it was “engineers” or “bean counters” that opted to continue to sell what they knew was a defective product.
The fact that it happened over and over with multiple devices means it’s a culture issue with the company, not a one off mistake.
Even in your defense, you point out that someone at the company made the explict choice to sell devices with defective cabling. At no point did he blame the engineers who designed it for that choice.
That’s a shit company that doesnt deserve anyone’s support, regardless if it was “engineers” or “bean counters” that opted to continue to sell what they knew was a defective product.
The fact that it happened over and over with multiple devices means it’s a culture issue with the company, not a one off mistake.
I’m just suggesting a probable scenario. I would be really surprised if this was malicious.
Intentionally selling a defective product without informing you customers beforehand is malicious, no matter the justification.