Not sure why, but your comment made me think about the first machine I switched to Linux. It was a laptop who's fan eventually had a bad bearing and needed to be replaced. Luckily it was still under warranty, so I sent the laptop in to get the fan replaced, and received my laptop back with Windows installed on it… I was so livid.
Had something similar happen to me. Something unrelated to the OS or hard drive and they reformatted my drive and I lost everything. I was ballistic when I found that one out.
Not sure why, but your comment made me think about the first machine I switched to Linux. It was a laptop who's fan eventually had a bad bearing and needed to be replaced. Luckily it was still under warranty, so I sent the laptop in to get the fan replaced, and received my laptop back with Windows installed on it… I was so livid.
Never send them the drive.
They are probably required to boot to the desktop for qa
Yup, exactly what they said. But I didn't know any better at the time. These days I would just fix that myself rather than send it to them
Yeah, it's a once in a lifetime thing lol, but it's better to put that out on the off chance someone reading it may have to send one in.
I hate to say it, but unless they're corporate machines or you put it together yourself, computers are basically disposable these days.
Yeah, that is really sad. I'm actually due for a new laptop soon, I'm just very thankful that Framework exists now.
That pissed me off
Had something similar happen to me. Something unrelated to the OS or hard drive and they reformatted my drive and I lost everything. I was ballistic when I found that one out.