Jackson soon discovered that Amazon suspended his account because a Black delivery driver who’d come to his house the previous day had reported hearing racist remarks from his video doorbell. In a brief email sent to Jackson at 3 a.m., the company explained how it unilaterally placed all of his linked devices and services on hold as it commenced an internal investigation.

The accusations baffled Jackson. He and his family are Black. When he reviewed the doorbell’s footage, he saw that nobody was home at the time of the delivery. At a loss for what could have prompted the accusation of racism, he suspected the driver had misinterpreted the doorbell’s automated response: “Excuse me, can I help you?”

  • hansl@lemmy.world
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    1 year ago

    I think the first time I saw that was on PHPbb. When people were still doing “first” as comments.

    You’ve been lucky in a way. Missing it for over at least 20 years. It’s like never having seen “ROTFLOL”.

    Edit: just realized nobody ITT answered the question so at least I will: “In This Thread”.