• stopthatgirl7@kbin.social
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    1 year ago

    It’s like when CDPR said everyone could get refunds for CP2077 without talking to the stores first, then were shocked when Sony removed it from the PlayStation Store.

    • NuPNuA@lemm.ee
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      1 year ago

      Technically, CDPR being based in Europe were just informing people of their stuatory right to a refund within the first 14 days of any digital or online purchase. This highlighted that Sony have been managing to skirt that legislation with their policy’s and not having a proper refund system in place so they threw a wobbler and took the game down. CDPR were in the right, legally speaking, with that one.

    • loobkoob@kbin.social
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      1 year ago

      Yep, although at least that was a pro-consumer move on CDPR’s part. It’s very understandable why Sony wasn’t happy about it, but it wasn’t a shady move on CDPR’s part. Whereas the same definitely can’t be said for Unity right now.

      • stopthatgirl7@kbin.social
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        1 year ago

        It’s more, you gotta let your partners know before you announce something major. The reason Sony had to pull it was because they only allow refunds after a certain point on defective games, and they can’t sell a game they know is defective. So the only way they could do blanket refunds is if the game is labeled defective, which means they can’t sell it. Giving Sony a bit of a heads up might’ve meant they could have changed their policy, which would have been better long run for consumers.

        • loobkoob@kbin.social
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          1 year ago

          Oh absolutely, I agree! I just wanted to point out that CDPR’s move was at least well-intentioned so it’s harder to judge them poorly for it. But you’re right that communication is important in these situations.