• MeanEYE@lemmy.world
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    1 year ago

    All you have to do is go to Apple site and see number of recall programs currently active. The fact you don’t know about them or you are lying says a lot. But zero is not even close. Pretty much every laptop generation had an issue that had to be addressed one way or another. iPhones were a bit better but still frequent.

    On another note if you want to finger point at any company for making a mistake, Samsung isn’t one. Number of affected Note7 devices was first of all small but even so Samsung gave EVERYONE new S7 Edge as a replacement for Note7. As opposed to Apple who sold refurbished devices to users as a part of replacement program.

    My joke was that extended service programs were there as a result of poor quality… And yes it does cost them more to provide support but then again class action lawsuit costs more.

    Also, it’s extremely ironic that Apple currently has recall program for MacBook Pro due to batteries posing fire risk, while you point out how Samsung was bad for risky batteries and claiming Apple had 0 recalls. You fanboys are a joke.

    • phillaholic@lemm.ee
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      1 year ago

      Ok, I misunderstood. I thought you were implying a much more narrow definition. Samsung has an extensive list of recalls too. Most tech companies do, or at least should. Many get away with flat out ignoring major issues. This is a sign of companies making things right, not a showing of how many problems they have. Apple has way more issues than this, as does Google (my phone probably couldn’t call 911 for several days. Glad I didn’t find out for sure). Samsung has had actually dangerous recalls. They have a line of Nvme drives that are all defective and they refuse to recall them. Western digital / sandisk has several too.

      I’m not going to allow you to compare a literal exploading phone to anything else. That’s absurd and you should be embarrassed to bring that up.

      Warranty replacements are almost always refurbished from every manufacturer. Refurbished Apple products typically have all new external parts for the record. MacBooks don’t for the record, but I’ve personally purchased refurbished iPads, iPhones, and apple TVs and they are indistinguishable from new visually. Samsung has a business program that does something similar. I’m not aware of they do this on the consumer level.

      Your joke doesn’t make sense. They aren’t extending support because they screwed something up. They support all iPhones longer than Android makers. Only just recently are a few starting to approach similar longevity.

      Posing a fire risk is different than multiple actual publicized incidents of Note 7s blowing up to the point where they are banned on airplanes. The vast majority of recalls are preventative. Samsung screwed the Note 7 up twice. Their initial fix didn’t work and then they scrapped the entire phone. It would have killed any other Android maker.