don’t even need that, i’ve interacted with several companies that use a simple chatbot with pre-programmed responses and honestly? It’s pretty nice and doesn’t feel like bullshit.
Biggest issue is probably that people tend to forget it’s not a human, and ask it 10 run-on questions which makes the software cry.
They have to specifically tell you to ask one question at a time and use as few words as possible…
I’m counting on LLMs to provide tier 1 support eventually.
don’t even need that, i’ve interacted with several companies that use a simple chatbot with pre-programmed responses and honestly? It’s pretty nice and doesn’t feel like bullshit.
Biggest issue is probably that people tend to forget it’s not a human, and ask it 10 run-on questions which makes the software cry.
They have to specifically tell you to ask one question at a time and use as few words as possible…