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Joined 1 year ago
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Cake day: June 12th, 2023

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  • “I’m a helpful AI and automation tool,” reads the Auto News Desk’s bio. “I collect, analyze, and deliver information like high school sports scores and real estate transfers. My job is to help the newsroom deliver lots more useful information while freeing up their time to do important human-powered journalism.”

    You know, it’s bad enough that they’re using these godawful services to the detriment of both writers and readers alike, but what I particularly dislike is that all these shitty LLMs are being humanized with biographies and cute little names. Like little cheery mascots celebrating the death of human-powered industries.



  • free as in beer yes, but not free as in the amount of time you will spend trying to install drivers for all your peripherals and then find yourself being castigated for asking for help in a GNU/Linux forum and being criticized by forum oldheads for not using the search even though you did use the search, but it only led you towards other threads which also all ended with terse messages to use the search, and then you’re directed to a 1200+ page megathread on driver issues and told to spend the next three months parsing through it repeatedly before daring to post again.



  • I agree with the author in that balancing actual work vs. meta-work like writing tickets/documentation/scoping tickets is always going to be a pain point regardless of the project management system in play. Jira can be fine in that regard, but it also gives PMs & managers an opportunity to tinker with things and “improve” workflows in the glorious name of adding value.

    It reminds me of the old quote about democracy: “Jira is the worst form of project management software except for all the others”.


  • I cannot believe that there are companies and non-wingnuts who are still actively using that site at this point. Like maybe at the start it was ha-ha funny watching him flail about with code printouts and unplugging random microservices leading to outages, but I feel like the moment he started actively funneling money to alt-right knuckleheads and human traffickers should have been enough of a kick in the pants for even folks heavily reliant on the platform to make their exit.


  • As a starter, you could ask him:

    • How many countries currently have laws making it illegal to be cishet, sometimes punishable by death.
    • In the US, how many states have passed laws making cishet relationships illegal. What year were they repealed?
    • How long did it take for an American president to openly support cishet marriage?

    …but like other folks have talked about, it’s difficult to use logic to get someone out of a position that they did not logic themselves into. You’re arguing with feelings, and so long as he feels oppressed, that’s going to be the truth of his world.




    • Time to first response
    • Resolution time
    • Customer support costs

    It’s key to note that customer satisfaction with response is not among the metrics the CEO is highlighting. It seems that the role of customer support is increasingly to frustrate customers away from pursuing issues, rather than reaching a mutually-satisfying resolution. I consider most customer support chatbots as a tactic towards that: they’re not going to offer any significant assistance and exist simply to waste my time, so of course the imaginary “time to resolution” is going to be minimal. If they’re going to make it a hassle then I’ll just open up a credit card dispute.




  • Tildes, for what it’s worth, is not intended to be a replacement for Reddit. Its creator/admin is trying to purposefully cultivate a very different culture than what you might find on Reddit or Reddit replacements like lemmy/kbin/squabbles/discuit/etc. From their Philosophy page:

    High-quality content and discussions
    Tildes prioritizes quality content and discussion through its mechanics, design, and organization. Fixation on growth and related metrics results in other sites having a bias towards high-appeal, low-depth content like funny images, gifs, and memes. The priority on Tildes is to cultivate high-quality communities, which are far easier to build when they don’t have to fight an uphill battle against the platform itself.

    Limited tolerance, especially for assholes
    Tildes will not be a victim of the paradox of tolerance; my philosophy is closer to “if your website’s full of assholes, it’s your fault”.

    This is a difficult topic, so I want to try to be clear about where on the spectrum Tildes is trying to land. I’m never going to refer to the site as a “safe space” or ban anyone just for occasionally acting like a jerk in an argument—I’d probably have to ban myself fairly quickly. However, it will also never be described as anything like “an absolute free speech site”.

    Personally as an old, I love it. The whole vibe promotes longer, better thought out replies, as opposed to the modern internet where people are more often looking to do quick hit n’ run posts with popular sentiments for easy internet points. I also love the proactive removal of problem posters. Some people are just looking to stir up trouble wherever they go, but don’t fall under a specific rule that might get their account axed. Tildes isn’t afraid to uninvite problematic assholes.

    If its culture is something that resonates with you, feel free to hit me up for an invite while I have some.




  • I dislike the general trend towards platforms feeling compelled to blindly imitate the various interaction mechanisms from platforms. Sometimes I just want to Instagram on Instagram. But then they had to follow-the-leader, so now you can Snapchat on Tiktok, or TikTok on Instagram. Companies are compelled to do many things haphazardly instead of one (or a few) things well.

    This is simultaneously coupled with a growing trend towards disallowing any type of UI customization. You will take our experience and you will like it. How dare you want to turn off our faux Tiktok bullshit that our developers spent so many months plagiarizing.