It makes me wonder, are Star Trek actors generally better persons due to the influence of the show’s scripts, or were they picked by the cast direction that was good at picking good people?

That makes it sound like the fault is on the user side.
When there’s no interaction it’s usually because the user gave up.
The marker should be something that makes it clear that the responses were not helpful.

Even more infuriating are those messages marked [FIXED] when the freaking post had a negative response or no response at all from the user.
Those forums should be full of endless posts marked [PENDING] or [EXPIRED].