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No one has ever wanted to work retail/service. And why would they? Customers can abuse employees with immunity and employers have a de facto dictatorial control over your life and the worst brag about how theyre eager to replace you
“No one” in the US perhaps. Customers look down on retail workers, and feel free to abuse them, because they are so economically disempowered. A nation which pays retail workers a fair wage is also a nation where retail workers are treated (somewhat) better.