I’m a support engineer for dental software. So difficult issues won’t get immediate resolutions, and instead development will actually have to fix things because offices will be crying at them for a fix instead of at me.
But the world won’t end.
I’m a support engineer for dental software. So difficult issues won’t get immediate resolutions, and instead development will actually have to fix things because offices will be crying at them for a fix instead of at me.
But the world won’t end.
Quality engineer. Eventually someone would get around to the work I do. But there would be a lot of avoidable slowdowns and stoppages as parts and processes breakdown without the function that intentionally searches out and fixes problems.
Eventually problems would get painful enough, a person would get assigned to fix them.
And then another problem and eventually another person assigned to fix.
And then hey, wouldn’t it more efficient if we assign a person to go after all these problems? And what if they could even be proactive enough to fix problems before they got out the door? And what if we called that person’s function Quality?